Privacy Policy

1. INTRODUCTION

Welcome to our privacy policy. This policy sets out how we collect, store and look after your personal data and tells you about your privacy rights and how the law protects you. If you have any questions about this privacy policy or our treatment of your personal data, please contact us by email at: thanushanthavarasa@peldating.com.

We keep our policies under regular review and so may update this policy from time-to-time by posting a new version on our app and website. You should check this policy periodically to ensure you are happy with any changes. It is also important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

2. WHO WE ARE

NG Technology Ltd (trading as PEL) is the controller and responsible for your personal data (referred to as "we", "us" or "our" in this privacy policy). Our data protection registration number is: ico: 00015906555. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. Our DPO can be contacted by email at: thanushanthavarasa@peldating.com

3. COLLECTION OF PERSONAL DATA

Registration and profile data

When you download our mobile application (the “App”) and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as your:

  • - Name
  • - Username
  • - Email address
  • - Mobile number
  • - Gender identity
  • - Date, time, and location of birth
  • - Sexual preference
  • - Photographs
  • - Location
  • - Login information for social media accounts that you connect to your Account (this could include, for example, your Facebook and Instagram accounts).

Once you register, you will be able to review and change this information at any time just by logging in to the App. It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account.

The information we collect helps to enhance the App and verify our users. Registration Information such as your sexual preference, name and username may be visible to other users who view your profile page. For safety and security and to ensure you have the best possible user experience, we may require you to verify your accounts and might ask for your phone number and, in some instances, we might also ask that you carry out photo verification.

Transaction Information

If you decide to purchase any of our services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.

Geolocation Information

If you have given us access to your location in your device settings, when you use your mobile, we will collect information about Wi-Fi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we use it to personalise the App and make it easier for you to interact with other users, by enabling the general locality information to be displayed to users seeing your profile and showing you the profiles of other users who are near you.

Device Information

We may collect information about your device when you use our App including the unique device identifier, device model, and operating system, for a number of purposes, as set out in this policy. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.

When You Contact Us

If you contact our team via for customer support or any other reason, we will receive your email address, and may track your IP address, as well as the information you send to us to help resolve your query. We may keep records of our communications with you, including any complaints that we receive from you about other users (and from other users about you) for 6 years after deletion of your account.

Cookies And Similar Technologies

When you visit our site or when you use our App, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognise and remember you.

4. USE OF YOUR PERSONAL DATA

In order to provide our services to you and provide a positive user experience, we may use your registration and profile data and other information to:

  • Offer you our services and features
  • Contact you with information about the App (e.g., updates and new features)
  • Personalise the App and the content we deliver to you
  • Predict your compatibility with other users so we can show you people we think are a good match for you
  • Conduct research and analytics about how you use and interact with the App
  • Test new technologies and processes designed to enhance and improve the App/Sites
  • Resolve disputes, troubleshoot problems and to enforce our Terms & Conditions
  • Investigate fraud, protect our legal rights, and to enforce our Terms & Conditions
  • Send you information about the promotions and offers we have available by direct marketing or other modes of communication (you can withdraw from marketing at any time via the App or by using the opt-out mechanisms and links provided in each message)
  • Protect our users and third parties from harm.

Purpose

Type of Data

Source

Legal Basis

To provide you with our services.

Name, email address, date of birth and location.

You provide your name, email address and date of birth to us. We obtain location data from the device that you use to access the App.

Contractual necessity.

To facilitate networking opportunities on the App.

Optional information that you choose to provide in your profile, including through profile verification, which may include information about your sexual preferences, gender identity, religion, ethnic background, photos, interests, etc.

You provide this information to us.

Contractual necessity and our legitimate interests – it is in our legitimate interests to facilitate networking opportunities in the App. For special category/sensitive personal data, we rely on your explicit consent.

To verify your identity and prevent fraud and to ensure the safety and security of other users.

Phone number and if requested or permitted, photo provided as part of profile verification.

You provide this information to us, except for the geolocation and device information, which we obtain from the device that you use to access the App.

Legitimate interests – it is in our legitimate interests to ensure that accounts are not set up fraudulently and to safeguard other users of our services.

To take payment for services.

Payment card details.

You provide this information to us.

Contractual necessity.

To send you marketing information about our events, offers and services.

Name, email address, postal address, Instagram handle and mobile phone number.

You provide this information to us

Consent or legitimate interests and in accordance with the laws applying to our marketing activities. We have a legitimate interest in promoting our business and products.

To carry out research and analysis to help us improve the App and to test new technologies and processes designed to enhance and improve the App.

Log and usage data, including IP address, browser type, referring domain, pages accessed, mobile carrier and search terms, images and video, registration information and profile information.

You provide photos and videos to us. We obtain the log and usage information from the device that you use to access the service.

Legitimate interests – it is in our legitimate interests to analyse the way in which users are accessing and using our services and to test new technologies so that we can further develop the App, implement security measures and improve the service.

To respond to correspondence and queries that you submit to us, including social media queries.

Email address and IP address, social media name and phone number.

You provide your email address, social media name and phone number to us when you contact us and we obtain your IP address from the device that you use to contact us.

Legitimate interests – it is in our legitimate interests to respond to your queries to ensure that we provide a good service to users and troubleshoot problems.

To investigate and block Users for reported infringements of our Terms and Conditions of Use.

Name and user registration details, profile information, content of messages and photographs, and usage and device data such as IP address and IP session information.

You provide your registration details, profile information, messages and photographs to us. We obtain the other information from the device that you use to access the service.

Legitimate interests – it is in our legitimate interests to prevent unauthorised behaviour and to maintain the safety and integrity of our services.

To improve your experience on the App.

Data about profile photos such as whether the first profile photo is scrolled on or not and whether the vote is a yes or a no.

We obtain this information from the way users interact with the App and the profile photos of other users.

Legitimate interest – it is in our legitimate interest to improve our users’ experience.

To enable users to create and enhance their profile and log into the App via third party accounts.

Data from Facebook and other third-party accounts.

We obtain this information from Facebook, or the providers of any other accounts you use to log in or connect with your account

Legitimate interests – it is in our legitimate interests to facilitate access to our services.

To block payment transactions as part of our anti-fraud procedures.

Name, IP address, email address, mobile number, cardholder name, payments received, type of payment, user ID and country.

You provide your name, email address, mobile number and card details to us. We obtain your IP address from the device that you use to contact us. We obtain your payment information from your interactions with our service.

Legitimate interests – it is in our legitimate interests to prevent fraudulent transactions and to maintain the security of our services.

To serve promo cards and advertisements on the App.

Location, gender, age, and information that you have optionally provided us with via your profile.

We obtain age, gender and profile information from you, and location data from the device that you use to access the service.

Legitimate interests – it is in our legitimate interests to target advertisements so that users see relevant advertisements and to allow us to generate income from advertising revenue.

To serve advertisements on third party networks and measure the effectiveness of such ads.

Data about your visit to our App and action taken on those (for example if you downloaded our App or created an account with us), IP address (and your estimated location based on your IP address), age, gender and device ID.

We obtain age and gender from you and we obtain other information from the device or browser that you use to access the service.

Consent – as indicated by you in your Privacy Settings/Cookies Settings preferences and via your browser or device privacy preferences (where required by your device manufacturer).

To contact you in order to run surveys for research purposes and to obtain feedback, and to find out if you want to take part in marketing campaigns.

Email address and mobile phone number.

You provide this information to us.

Legitimate interests – it is in our legitimate interests to carry out research so that we can further develop the app and improve the service.

To enable video and audio call functions, and the sending of images and video.

Video and audio call usage data, images and video.

We obtain this information from the device that you use to access the service.

Legitimate interests – it is in our legitimate interests to provide these functionalities as part of the services.

To defend legal claims, protect legal rights and to protect people from harm.

This could include any information that is relevant to the issue.

This information may be obtained directly from you, from your device or from third parties, depending on the information involved.

Legitimate interests – it is in our legitimate interests to protect our legal rights, defend legal claims and to protect our Users and third parties from harm.

5. SHARING OF YOUR PERSONAL DATA WITH THIRD PARTIES

We respect your privacy and are committed to protecting your personal data. Accordingly, our policy is to not disclose your Registration Information or other personal data, except in the limited circumstances described here:

Circumstances Where Data May Be Disclosed

Disclosed Data

Service Providers – We engage certain trusted third parties to perform functions and provide services to us, for example billing services, authentication services, social media providers and IT service providers. We may share your Registration Information or personal data with these third parties, but only for the purposes of performing these functions and providing such services.

This could include all data.

Moderators – To monitor activity on the App and approve content.

Name and user registration details, profile information, content of messages and photographs.

Payment Processing and Telecommunications Companies – To facilitate payments for our services.

Cardholder name, cardholder address, card number, payment amount, transaction date/time.

Law and Harm –We will cooperate with all third parties to enforce their intellectual property or other rights. We will cooperate with lawfully made law enforcement requests for information from within or outside your country of residence where we are required to by law. This may include where there is an investigation into alleged criminal behaviour or to protect the vital interests of a person. We may preserve or disclose any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe in good faith that disclosure is necessary:

  • To comply with a binding direction court order, or lawful request
  • To protect the safety of any person;
  • To address fraud, security or technical issues e.g. through anti-spam providers to protect the service from criminal activity or
  • To protect our rights or property or those of third parties.

In such cases we may raise or waive any legal objection or right available to us.

This could include any personal data that we hold about you, depending on the nature of the request or the issue that we are dealing with.

Business Transfers – In the event that we undergo a business transition or change of ownership, such as a merger, acquisition by another company, re-organisation, or sale of all or a portion of our assets, or in the event of insolvency or administration, we may be required to disclose your personal data.

This could include all personal data that we hold about you.

Marketing Services Providers – To help us serve marketing and advertising on third party websites and applications and measure the effectiveness of our advertising campaigns.

Advertising identifier associated with your device (Device ID), estimated location (based on your IP address), age, gender and data about your visit to our App and action taken on those (for example if you downloaded our App or created an account with our App).

We carry out due diligence on service providers before we engage them to ensure they have adequate data protection and information security measures in place and only provide them with the personal data necessary to the service they are providing. Measures are taken to ensure that the data shared is non-attributable to the greatest extent possible and our service providers are subject to data protection obligations under our contractual arrangements with them.

While we do not specifically transfer your data to countries outside of the UK or the European Union, some of our external third parties, such as service providers, may have operations based outside the UK or the European Union so their processing of your personal data will involve a transfer of data outside those jurisdictions. Whenever your personal data may be transferred out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented and we ensure that there are appropriate security measures in place, including data encryption and restricted access to your data:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
  • Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

6. WHAT OTHERS MAY SEE ABOUT YOU

Our App is designed to make it easier for you to connect with other users and to interact with them. When using the App, you should assume that anything you post or submit on the App may be publicly viewable and accessible, both by users and non-users of the App. We therefore want our users to be careful about posting information that may eventually be made public.

We recommend and encourage you to think carefully about the information you disclose about yourself. Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. You may also choose to add sensitive information about yourself, such as your religion and political leanings. While you may voluntarily provide this information to us when you create your profile, there is no requirement to do so. Please remember that photographs that you post on the App may reveal information about you as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of this information and making it public to other users.

We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ licence details and other sensitive information which is open to abuse and misuse on your profile. When you post information about yourself or use the messaging function to communicate with other users, the amount of personal information you share is at your own risk.

7. AGE RESTRICTION

You have to be at least 18 years old to use our App and our services. We therefore do not knowingly collect any information about or market to children, minors or anyone under the age of 18. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration.

8. HOW LONG WE RETAIN AND USE YOUR PERSONAL DATA

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including to:

  • Request Access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request Correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request Erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to Processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request Restriction of Processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
    • If you want us to establish the data's accuracy.
    • Where our use of the data is unlawful but you do not want us to erase it.
    • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
    • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request The Transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw Consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. You can contact the ICO through their website: https://ico.org.uk or by telephone: 0303 123 1113.

10. COOKIES

We use cookies to distinguish you from other users of our website and App. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device if you agree. Cookies contain information that is transferred to your device. Cookies helps us to provide you with a good experience when you browse our App and website and allows us to improve our services. Some of the cookies we use are essential for our App and website to operate. They enable us to:

  • Estimate our audience size and usage pattern;
  • Store information about your preferences, and to allow us to customise our site according to your individual interests;
  • Speed up your searches; and
  • Recognise you when you return to our site.

We may use the following cookies from time to time:

  • Strictly Necessary Cookies: These are cookies that are required for the operation of our App and website. They include, for example, cookies that enable you to log into secure areas of our website.
  • Analytical or Performance Cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example by ensuring that users are finding what they are looking for easily.
  • Functionality Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences regarding certain areas of the website.
  • Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.
  • Flash cookies: Our website may from time to time use the Adobe Flash Player to deliver audio and video content. The Flash Player uses a Flash Cookie (or Local Shared Object as it is technically known) to provide functionality features such as saving video playback preferences.

You can block cookies by activating the option on your browser that allows you to refuse the setting of all or some cookies. Advice on blocking cookies on a variety of popular browsers can be found online and you may be able to consult the ‘help’ section of your browser for instructions on how to block cookies. Please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our website. Moreover, disabling Flash cookies may result in you being unable to play certain content.

11. Subscriptions

Our services may include auto-renewing subscriptions. These subscriptions provide access to premium features and content. When you subscribe to a Subscription, you agree to the terms of the Subscription, including any auto-renewal terms.

  • Auto-Renewing Subscriptions : Auto-renewing Subscriptions will automatically renew unless you cancel them before the renewal date. You can manage your Subscriptions and auto-renewal settings in your account settings.
  • Cancellation : You can cancel your auto-renewing Subscription at any time by following the cancellation instructions provided in your account settings. If you cancel a Subscription, it will remain active until the end of the current billing period.
  • Payment : All payments for Subscriptions are non-refundable. If you have any issues with a payment, please contact our customer support.
  • Intellectual Property : All content, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Pel or its content suppliers and protected by international copyright laws.
  • Limitations : In no event shall Pel or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Pel's website, even if Pel or a Pel authorized representative has been notified orally or in writing of the possibility of such damage.
  • Revisions and Errata : The materials appearing on Pel's website could include technical, typographical, or photographic errors. Pel does not warrant that any of the materials on its website are accurate, complete, or current. Pel may make changes to the materials contained on its website at any time without notice. Pel does not, however, make any commitment to update the materials.
  • Site Terms of Use Modifications : Pel may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms of Service.